If you are in the North East of England and currently in a crisis, you can reach out to the following:

Urgent Mental Health Support (24/7) 

  • NHS Mental Health: Call 111 and select option 2 to speak with a trained mental health adviser. This service is available 24/7 across the North East and Yorkshire, providing immediate support and guidance.  

 

  • Local Crisis Resolution Teams: These teams offer assessment and home treatment as an alternative to hospital admission for individuals over 16 experiencing a mental health crisis. Contact numbers for various areas are as follows:
    • Newcastle & Gateshead: 0191 814 8899 or 0800 653 2863
    • Sunderland: 0800 652 2867
    • South Tyneside: 0303 123 1145 or 0800 652 2867
    • County Durham/Darlington/Teesside: 0800 051 6171
    • Northumberland/North Tyneside: 0800 652 2861
    • Hartlepool: 01429 285 858
    • Middlesbrough: 01642 835 295
    • Redcar and Cleveland: 01642 838 300
    • Stockton: 01642 524 714
    • North Durham: 0191 441 5738
    • South Durham: 01325 552 230   

Mental Health Helplines & Text Services (UK based)

  • Samaritans: Offers confidential, non-judgemental emotional support 24/7. Call 116 123.  
  • Shout: A free, 24/7 text service for anyone in crisis. Text SHOUT to 85258.  
  • SANEline: Provides out-of-hours emotional support and information. Call 0300 304 7000 or visit sane.org.uk.  
  • Mental Health Matters Helpline: Offers confidential support and signposting to services. Call 0800 616171.  
  • CALM (Campaign Against Living Miserably): A helpline for men in crisis, open from 5pm to midnight daily. Call 0800 58 58 58 or visit thecalmzone.net.  
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Local Mental Health Services & Charities 

  • Tyneside and Northumberland Mind: Provides telephone support offering listening, practical, and emotional support to anyone over 16. Open 7 days a week, 8am to 10pm. Call 0191 477 4545. 
  • Anxious Minds: Offers support for people affected by mental health, addiction, and abuse in the North East.  
  • James’ Place: Provides urgent mental health support for men in crisis. Offers therapy and support to help manage emotional distress.  
  • Eating Distress North East (EDNE): Specializes in support for individuals with eating disorders. Call 0191 221 0233 or email enquiries@edne.org.uk.  
  • If U Care Share Foundation: Promotes emotional wellbeing in young people and supports families affected by suicide. Call 0191 387 5661. 

 

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